Privacy policy

Privacy Policy

Last updated: April 2026

Introduction

At Habib Bazar ("we," "us," or "our"), we are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and what rights you have in relation to it.

By using our website habibbazar.com, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information you provide directly to us, including:

  • Personal identifiers: name, email address, phone number, billing and shipping address
  • Payment information: processed securely via our payment providers (we do not store card details)
  • Account information: if you create an account with us
  • Communications: messages sent to us via Inbox or email
  • Order history: products purchased, returns, and preferences

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and receipts
  • Respond to your inquiries and customer service requests
  • Send marketing communications (only with your consent)
  • Improve our website, products, and services
  • Comply with legal obligations
  • Prevent fraud and ensure security

3. How We Share Your Information

  • Shipping & logistics providers to fulfill your orders
  • Payment processors (e.g. Tabby, ZIINA) to handle transactions
  • Marketing platforms (e.g., email/SMS tools) with your consent
  • Legal authorities if required by UAE law or court order

All third-party providers are contractually required to protect your data.

4. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by UAE law. Order records are typically retained for a minimum of 5 years for accounting and legal compliance.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data ("right to be forgotten")
  • Withdraw consent for marketing at any time
  • Lodge a complaint with a relevant data protection authority

6. International Transfers

Habib Bazar is based in the UAE. If you are accessing our store from outside the UAE, your data may be transferred to and processed in the UAE or other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers.

7. Security

We implement industry-standard security measures to protect your personal information, including SSL encryption, secure payment processing, and access controls. However, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our site after changes constitutes acceptance of the revised policy.